Senior City Permits Officer

• Salary Range Band 6 $95,799 to $104,420 plus 11.5% Super 
• Full time Permanent role 
• We are a diverse & inclusive Council based in St Kilda, with a positive culture and flexible working arrangements possible. 

About City of Port Phillip 

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market!  City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

What’s the role all about 

We are seeking a dedicated professional to join our City Permits team, responsible for processing and guiding permit applications under Council’s Local Law, policies, and guidelines. This role ensures efficient service delivery, compliance, and continuous process improvement while maintaining strong relationships with internal and external stakeholders.

The position involves assessing permit applications, supporting the City Permits Coordinator and Team Leaders, and providing expertise in policy, legislation, and technical matters. Key responsibilities include advising customers on permit requirements, determining Local Law permits and Road Management Act consents, and managing resources, training, and task allocation to enhance service efficiency. The role also involves handling customer enquiries, improving permit administration, and stepping in as a leader when needed.

The successful candidate will uphold Council’s values of teamwork, creativity, strategic thinking, accountability, and integrity while supporting a high-quality, customer-focused permitting service. This is a great opportunity to shape City Permits services and positively impact the community.

1x full-time permanent opportunity 

What you might do 

• Assess a wide range of permit and consent requests, that support construction works and commercial activities on public land.
• Develop and maintain relationships with applicants, the community, including internal stakeholders.
• Adapt to changing priorities and responsibilities, to support the needs of the team and wider organisation. 

Who we are looking for 

• A good understanding of legislated and regulated environments such as building, compliance, Local Laws, etc.
• Experience and sound understanding of Local Government permitting processes, or similar.
• General knowledge of Local Law and relevant legislation and regulations, with the capacity to interpret and apply it.
• Ability to implement and improve systems and processes.
• Ability to interpret, assess and prepare plans using software applications.

Our work environment  

We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.  

Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.  

What’s in it for you 

• We offer a hybrid working model with our core setup being 50-60% in the office depending on team requirements and welcome further conversation to meet your working style and needs 
• Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation
• Discounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your family!
• Our work hubs are located close to our very own Child Care centres making accessing childcare a breeze!  
• Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4,000 per year per person and 6 hours per week study leave (on approved courses only) 
• Flexible working conditions, an active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)
• Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work   
• 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents 
• Access to novated leasing and salary sacrificed technology

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and                                                       
• Sufficient proof of their identity. 
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check 

So, what’s next?  

Hit that APPLY button now! 

Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this! 

Please submit; 

• Resume – latest and detailed version  
• Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).  

Note: Only applications submitted via the online Recruitment Portal will be considered. 

For further information contact Marc Jay, Coordinator City Permits via phone: 0478 306 178 or email marc.jay@portphillip.vic.gov.au  

Applications close 11.59pm Sunday 13 April 2025

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability. 

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor) on phone 0421 757 521 or email: recruitment@portphillip.vic.gov.au 

South Melbourne > Port Melbourne > Albert Park > Middle Park > St Kilda > Balaclava > Ripponlea > Elwood