Vacancy Details

Ticketing & Participation Coordinator – St Kilda Film Festival

  • Salary Range Band 5 $82,356 - $94,961 plus 12% Super
  • Temporary Full time role, 16-week temporary position in support of the St Kilda Film Festival (5 days per week)
  • Located at St Kilda Town Hall or with flexible working arrangements possible.

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

About the Role

Proudly presented and produced by the City of Port Phillip, St Kilda Film Festival supports the Australian film industry by turning the spotlight on exceptional films by both emerging talent and short works by accomplished industry professionals with award-winning films eligible for consideration in the Short Film Awards and Documentary Short sections of the Oscars®. Work with a dynamic and experienced team in supporting audience participation, ticketing, front-of-house management, and guestlist coordination for a community-focused, historic festival. 

Duties:

  • Maintain and action invitation lists for key St Kilda Film Festival events, coordinating resulting RSVPs 
  • Coordinate ticketing processes in conjunction with venue partners and/or their ticketing agencies
  • Coordinate hospitality requirements for events based at Council venues
  • Manage box office at Festival venues including ticket sales, professional development day registrations, complementary and VIP ticketing, box office staff supervision, cash handling procedures and customer service
  • Maintain web event and film information via timely updating of digital portals as required 
  • Assist with event delivery

Skills and Experience 

  • In depth knowledge of ticketing and box office operations, accreditation or VIP & guest hospitality functions within an event setting
  • Prior experience in hospitality management
  • Working experience in client or guest management and accreditation within a major events environment
  • Highly developed communication skills and the ability to liaise with a diverse range of stakeholders at all levels.
  • Demonstrated experience in planning and project management

Culture 

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace.  We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

Benefits

  • We offer a workplace that accommodates your working style and needs. 
  • Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
  • Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations   

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

  • Evidence of mandatory qualifications/registrations/licences,
  • Sufficient proof of their right to work in Australia, and                                                       
  • Sufficient proof of their identity. 
  • Complete a National Police Check completed via City of Port Phillip’s Provider.
  • Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).  

How to Apply

Click APPLY.

All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and should address each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting James Shutt, Film & Industry Lead on phone 0403 259 082 or via email james.shutt@portphillip.vic.gov.au 

Applications close 11.59pm Sunday 1 February 2026

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: recruitment@portphillip.vic.gov.au