Vacancy Details

Senior Parking Enforcement Officer 

  • Salary Range Band 5 $82,356 - $94,961 plus 12% Super
  • Permanent Full time Role 
  • Located at St Kilda Town Hall 

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

About the Role

Our Parking Enforcement Team are the ‘public face of the Council’ to the many visitors, residents and businesses in the City of Port Phillip.

We are currently seeking a Senior Parking Enforcement Officer to join our close-knit team. The role requires the candidate to work shift work and have a full driver’s licence.

About You

You must have experience working with the public; have excellent communication and leadership skills and be able to supervise team members. 

You will need to demonstrate a high level of customer service in this focused role and excellent decision making, along with high-level communication skills.

Ability to work both independently and provide support to Team Leaders. 

Previous experience is preferred but not essential as full training will be provided.

Duties:

  • Support the Team Leader Parking Operations & Contracts in the supervision of school crossing supervisors and crossings in accordance with relevant protocols.
  • Take a lead role in training and mentoring of new parking enforcement officers and school crossing supervisors. Including induction, Mandatory training and ongoing support.
  • Support and manage prosecutions at the magistrate’s court when and if required with the assistance of the Team Leader Enforcement & Projects.
  • Support Parking Enforcement Officers whilst working in the field.
  • Support the investigation and management of derelict & abandoned vehicles, clearway     towing and emergency towing.

Skills and Experience 

  • Knowledge of people management tools, understanding of Council policies, ability to support staff in issues relating to rostering, payroll and interpretation of conditions of employment necessary for staff supervision.
  • Sound knowledge of the Road Safety Act 1986, Local Government Act 2020, Local Laws and other legislation
  • Developed interpersonal and administrative skills necessary to gather information, ensure follow-through, communicate with complainants and other relevant parties and to track actions required regarding towed vehicles Licenses, certificates or degrees
  • Knowledge of people management tools, understanding of Council policies, ability to support staff in issues relating to rostering, payroll and interpretation of conditions of employment necessary for staff supervision Max 5 bullet points and no longer than one line 
  • Excellent service skills and values, ability to prioritise and communicate in a way that maximises team performance & service satisfaction and the ability to use the Customer Request System.

Culture 

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace.  We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

Benefits

  • We offer a workplace that accommodates your working style and needs. 
  • Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
  • Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations   

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

  • Evidence of mandatory qualifications/registrations/licences,
  • Sufficient proof of their right to work in Australia, and                                                       
  • Sufficient proof of their identity. 
  • Complete a National Police Check completed via City of Port Phillip’s Provider.
  • Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).  
  • Pre-employment Medical Check (at the cost of council)

How to Apply

Click APPLY.

All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting Craig Ion, Team Leader Parking & Contracts on phone 0422 595 974 or email at craig.ion@portphillip.vic.gov.au 

Applications close 11.59pm Sunday 15th March 2026

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: recruitment@portphillip.vic.gov.au