Vacancy Details

Early Years Outreach Support Officer 

  • Salary Range Band 5 $82,356 to $94,961 plus 12 % super (pro rata)
  • Permanent Part-time, 19 hours per week, Wed to Friday  
  • Onsite role 
  • We are a diverse & inclusive council based in St Kilda with a positive culture and flexible hours possible 

About City of Port Phillip 

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market!  City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

What’s the role all about 

The City of Port Phillip has made a strong commitment to children and families through the Children’s Services Policy. This role will form part of a suite of services designed to maximise positive health, educational and wellbeing outcomes for children.

By proactively building relationships with families experiencing vulnerability, the Early Years Outreach Support Officer will empower families to access the right early years education for their children. 

We are looking for someone with a strengths-based and trauma-informed practice framework, who thrives in a collaborative team environment.

What you might do 

  • Support vulnerable and Culturally and Linguistically Diverse (CALD) children and their families to navigate early childhood supports 
  • Identify barriers to engagement and participation through a range of strategies that respond to the unique needs of families, including community engagement, promotions, supports and active outreach.
  • Work collaboratively with key internal and external services to increase participation between vulnerable and CALD children and early education and care. 

Who we are looking for 

  • Relevant tertiary qualification in community services, social work, social sciences or related field suitable for practice in the Child and Families sector 
  • Experience working with community to support improved outcomes for children and families. 
  • Experience in working with families with young children, including those who are experiencing disadvantage and/or vulnerability.
  • Experience in working in CALD communities

Our work environment  

We love what we do and are all proud to work at the City of Port Phillip. Yes, we are local council, and we are one with vibrancy, passion and ambition who are a welcoming, health conscious, diverse and inclusive. Our Main location at the iconic St Kilda Town Hall offers a heritage and modern open plan hub to work from where people can collaborate and develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.  

Proudly as one we all work together, and grow together, thinking creatively and strategically with courage, integrity, and accountability to put our community first.  

What’s in it for you 

  • Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation
  • Discounted fitness membership with access to over 260+ gyms, pools, group classes and facilities across Melbourne for you and your family!
  • Our work hubs are located close to our very own Child Care centres making accessing childcare a breeze!  
  • Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only) 
  • Flexible working conditions, an active social club, supportive health and wellbeing program, and a well- regarded Employee Assistance Program (EAP)
  • Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work   
  • 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents 
  • Access to novated leasing and salary sacrificed technology

Important pre-employment requirements   

Security Requirements and Professional Obligations   

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

  • Evidence of mandatory qualifications/registrations/licences,
  • Sufficient proof of their right to work in Australia, and                                                       
  • Sufficient proof of their identity. 
  • Complete a National Police Check completed via City of Port Phillip’s Provider.
  • Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).

So, what’s next?  

Hit that APPLY button now! 

Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this! 

Please submit; 

  • Resume – latest and detailed version  
  • Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).  

Note: Only applications submitted via the online Recruitment Portal will be considered. 

For further information please contact Karla Coombes, Coordinator Family Services on phone 0403 749 895 or via email Karla.Coombes@portphillip.vic.gov.au

Applications close 11.59pm Sunday 15 March 2026.  

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: recruitment@portphillip.vic.gov.au