Accounts Receivable Officer

• Salary Range Band 6 $99,631 - $108,597 plus 12% Super
• Full time, ongoing role
• Located at St Kilda Town Hall with flexible working arrangements possible.

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

About the Role

Lead and oversee Council’s accounts receivable and debtor management function, ensuring the accurate, timely and compliant generation and collection of revenue across all income streams. The role exercises professional judgement in the management of debtor matters, including payment arrangements, hardship considerations and recovery actions, and works collaboratively with Council business units and external service providers to achieve effective outcomes.

The position also provides specialist systems and process support to the Finance function, including backup support to Accounts Payable as required, and requires strong customer service capability and the ability to manage competing priorities in a dynamic environment.

Duties

• Oversee the accurate and timely generation of invoices, adjustments and revenue transactions across Council, ensuring compliance with accounting standards, legislation and Council policy. 
• Lead and coordinate Council’s debtor management activities, including monitoring aged debt, determining recovery actions and escalation pathways, and supporting effective cash flow outcomes. 
• Assess and review payment plan requests, hardship considerations and direct debit arrangements, exercising sound judgement within delegated authority and policy frameworks. 
• Act as a key point of contact for debtor management matters, including liaising with internal business units and external debt collection or recovery service providers. 
• Perform and review reconciliations of debtor and general ledger accounts and support accurate financial reporting and audit requirements. 
• Contribute to the effective administration, support and continuous improvement of accounts receivable systems and processes and provide backup support to the Accounts Payable function as required.

Skills and Experience 

• Demonstrated specialist experience in accounts receivable and debtor management, including debt recovery activities, payment arrangements and the application of sound professional judgement to achieve compliant and timely revenue outcomes. 
• Well developed understanding of accounting systems, processes and controls, including reconciliations, reporting and the application of legislative and policy requirements relevant to accounts receivable. 
• Proven ability to work with a high level of autonomy, managing competing priorities and complex matters in a dynamic, high volume environment while exercising judgement within governance and policy frameworks. 
• Experience supporting or contributing to the administration, improvement or optimisation of accounts receivable systems and processes. Experience with TechnologyOne is highly regarded. 
• Working knowledge of Accounts Payable processes and the ability to provide effective backup support as required. 
• Strong analytical, communication and stakeholder engagement skills, with the ability to work collaboratively with internal business units and external service providers.

Culture 

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace.  We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

Benefits

• We offer a workplace that accommodates your working style and needs. 
• Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
• Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations   

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and                                                       
• Sufficient proof of their identity. 
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).  

How to Apply

Click APPLY.

All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting Stefania Di Paolo, Head of Financial Accounting & Services, via phone on 03 9209 6438 or via email Stefania.DiPaolo@portphillip.vic.gov.au 

Applications close 11.59pm Sunday 12 April 2026

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: recruitment@portphillip.vic.gov.au